Privacy Policy 

Introduction 

Essence of Nutrition ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 

1. Information We Collect 

  • 1.1 Personal Data: We collect personal information such as your name, address, phone number, email address, and date of birth when you register with us, book an appointment, or fill out our health questionnaire. 

  • 1.2 Health Data: We collect health-related information, including medical history, current health conditions, and lifestyle information necessary for providing our services. 

  • 1.3 Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited. 

2. How We Use Your Information 

  • 2.1 Providing Services: Your personal and health data are used to tailor our consultations, assessments, and treatment plans. 

  • 2.2 Communication: We use your contact information to communicate with you about appointments, send reminders, and provide updates about our services. 

  • 2.3 Improvement of Services: Usage data helps us understand how our website is used, allowing us to improve its functionality and user experience. 

  • 2.4 Compliance and Legal Obligations: We may process your personal data to comply with our legal obligations, resolve disputes, and enforce our agreements. 

3. Legal Basis for Processing 

  • 3.1 Consent: We process your personal data based on your consent. By providing us with your information, you agree to this processing. 

  • 3.2 Performance of a Contract: Processing your data is necessary for the performance of the contract between you and Essence of Nutrition. 

  • 3.3 Legitimate Interests: We may process your data for our legitimate interests, such as improving our services and ensuring the security of our website. 

  • 3.4 Legal Obligations: We may process your data to comply with legal obligations, such as healthcare regulations and reporting requirements. 

4. Sharing Your Information 

  • 4.1 Third Parties: We do not share your personal data with third parties without your explicit consent unless required by law. 

  • 4.2 GP Correspondence: With your permission, we may contact your General Practitioner (GP) regarding your treatment plan. You will be informed prior to any correspondence. 

  • 4.3 Service Providers: We may share your information with trusted service providers who perform functions on our behalf, such as IT support and data storage. These providers are bound by confidentiality agreements and do not have the right to use your data for any other purpose. 

5. Data Security 

  • 5.1 We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or damage. 

  • 5.2 Our data security measures include encryption, access controls, and secure storage. 

6. Data Retention 

  • 6.1 We retain your personal data for as long as necessary to provide our services and comply with legal obligations. 

  • 6.2 Health data is retained for a minimum of 7 years after your last consultation, in accordance with healthcare regulations. 

7. Your Rights 

  • 7.1 Access: You have the right to access your personal data and request a copy of the information we hold about you. 

  • 7.2 Rectification: You have the right to request correction of any inaccurate or incomplete data. 

  • 7.3 Erasure: You can request the deletion of your personal data, subject to certain conditions. 

  • 7.4 Restriction: You have the right to request the restriction of processing your data in certain circumstances. 

  • 7.5 Portability: You can request to receive your data in a structured, commonly used, and machine-readable format. 

  • 7.6 Objection: You have the right to object to the processing of your personal data in certain situations. 

  • 7.7 Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. 

  • 7.8 Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Ireland, this is the Data Protection Commission (DPC). 

8. Contact Information 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact our Data Protection Officer at: 

  • Email: cliona@essenceofnutrition.ie 

  • Address: Brodella, Shrule, Co. Mayo. 

  • Phone: 0861065401 

9. Changes to This Privacy Policy 

  • 9.1 We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you via email where appropriate. 

  • 9.2 This Privacy Policy was last updated on 04/07/2024. 

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein. 

Thank you for entrusting Essence of Nutrition with your personal data. We are committed to safeguarding your privacy and ensuring your data is handled with care.